Job Title

Human Resources (HR) Generalist

Position Summary

The Human Resources Generalist is responsible for supporting and administering a broad range of human resources functions, including employee relations, recruitment, onboarding, benefits administration, performance management, compliance, policy implementation, training and development, and HR operations. This role serves as a key resource for employees and managers, helping to foster a positive workplace culture while ensuring compliance with company policies and employment laws.

Key Responsibilities

Employee Relations

• Serve as a primary point of contact for employee HR-related questions and concerns.
• Support managers and employees in resolving workplace issues and conflicts.
• Promote employee engagement and a positive work environment.
• Conduct investigations and assist with employee relations matters as needed.

Talent Acquisition & Onboarding

• Coordinate recruitment activities, including posting job openings, screening candidates, scheduling interviews, and facilitating offers.
• Support hiring managers throughout the recruitment process.
• Manage new hire onboarding and orientation programs.
• Ensure completion of new hire documentation and compliance requirements.

HR Administration

• Maintain accurate employee records and HR databases.
• Process employee status changes, including promotions, transfers, leaves of absence, and terminations.
• Assist with HR reporting, metrics, and audits.
• Ensure confidentiality of employee information.

Benefits & Leave Administration

• Support employee benefits enrollment and changes.
• Respond to employee questions regarding benefits programs.
• Assist with leave administration, including FMLA, ADA, and other applicable programs.
• Coordinate with benefits brokers and vendors as needed.

Performance Management & Development

• Assist with performance review processes and annual evaluation cycles.
• Support employee development and training initiatives.
• Track training completion and professional development activities.
• Provide guidance on performance improvement plans and corrective actions.

Compliance & Policy Administration

• Ensure compliance with federal, state, and local employment laws and regulations.
• Assist in developing and updating HR policies, procedures, and employee handbooks.
• Support workplace safety programs and required compliance training.
• Participate in HR audits and compliance reviews.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3+ years of progressive HR experience.
• Working knowledge of employment laws, regulations, and HR best practices.
• Experience with HRIS and applicant tracking systems preferred.
• Strong interpersonal, communication, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

Preferred Qualifications

• PHR, SHRM-CP, or equivalent HR certification.
• Experience supporting multi-state employee populations.
• Knowledge of compensation, benefits, and employment compliance programs.

Key Competencies

• Communication and interpersonal skills
• Problem-solving and critical thinking
• Employee relations and conflict management
• Organization and time management
• Attention to detail
• Confidentiality and professionalism
• Adaptability and teamwork
• Customer service orientation

Work Environment

• Primarily office or hybrid work environment.
• Ability to manage multiple priorities in a fast-paced setting.
• Occasional travel may be required.

Reports To: Human Resources Manager / Director of Human Resources
FLSA Status: Exempt (as applicable)
Department: Human Resources